Penton Media, Inc. considers your privacy important. We are committed to protecting the privacy of all those who provide us with their contact information while using our information, products, events, or services. This policy describes the ways that personally identifiable and anonymous information about our publication subscribers, online media product users, and event registrants is collected, how that information might be shared, and how someone can request changes to the way their personal information is used or shared.
This privacy statement applies to websites operated by or on behalf of Penton Media, Inc. and its subsidiaries, affiliates, divisions and related companies (“Penton”).
Information You Volunteer
Personally identifiable information is information that can identify you, such as your full name, email address, postal address, telephone number, and fax number.
We collect personally identifiable information that you choose to provide to us when you subscribe to our magazines (either directly or through another company such as a subscription agency); sign up for email newsletters; enter a contest; participate in surveys; register for a web site, webcast, or tradeshow; or otherwise communicate with us. When you provide this information to us, you are no longer anonymous.
We also may receive information about you from other sources and add it to the information you have provided to us.
If you purchase products or services on our website or through one of our printed forms, you may choose to provide us with your credit card information.
Penton is not responsible for the information you volunteer about yourself in discussions in our forums or in publicly accessible interactions, or the information that you choose to make public in your member profile. To view or change your member profile, please return to the Penton business site where you registered.
Anonymous Information We Collect
The cookies we store on your computer are not accessible on any other companies' websites.
Some ads on our site are provided by outside companies. If these ads contain cookies, they can be accessed only by those advertisers; we do not have access to them.
Most browsers allow you to modify your security to accept or reject cookies. You need not have cookies turned on to visit our sites, but without them, your access to some areas may be limited and custom navigation may not be available to you.
Like many websites, Penton’s sites may use pixel tags, also known as web beacons, clear gifs, or web bugs. Pixel tags help us improve our understanding of our web traffic and visitor behavior, as well as gauge the response to our promotional efforts. This information is non-personally identifiable and is used for an aggregate picture of how visitors use our site.
Online Ad Serving
How We Use Your Contact Information
We may use your contact information for any of the following reasons:
- To send you notices for subscription renewal.
- To provide you with information about products or services you've ordered, including web events and tradeshows.
We may also use your contact information to ask for your input to help in our research about our services, events, or products or to provide you with additional information about this site and about other Penton Media products, services, or events that we think might be of interest to you.
All promotional and research email messages you receive from us will include an option to opt out of future email communications from that particular Penton business.
We may also send you e-newsletters with targeted, relevant content. Each e-newsletter will provide you with an opportunity to opt out of that particular e-newsletter.
In some cases, we may send you relevant, carefully-screened offers from reputable third party businesses or organizations. Many of our customers appreciate receiving these offers because they relate to their business or occupation. However, you will always be able to opt out of receiving future third party offers.
Information We Share with Third Parties
We provide contact lists to third party companies that we have employed to provide us with specialized services, including customer service, subscription fulfillment, research, statistical analysis, list cleansing, postal mailings, email and fax deployment, telemarketing, and other information services. In compliance with privacy laws, we also provide our opt out lists to those third party companies so that they can be suppressed from the communications those companies send on Penton's behalf. We only deal with third party companies whom we believe share our commitment to privacy and who will keep your information secure.
From time to time our sponsors wish to contact our subscribers who have indicated an interest in the products, services or events provided by such sponsors. If you opt-in to permit us to share your personally identifiable information with any sponsors or third parties, then you may receive communications directly from such sponsors or third parties. In addition, we may share your personally identifiable information with sponsors who appear in a particular e-newsletter of ours if you click on their link in the e-newsletter.
If you do NOT wish to have your email address shared with that e-newsletter's sponsors, you will be given an opportunity within the e-newsletter to opt-out or you may contact our customer service department at the number/email listed below.
If you provide information on a co-branded site or while using a co-branded service, you grant us permission to share the information you have provided with that service or site partner. Their use of your information is subject to their privacy policies.
Certain information, such as your password and credit card information, is never disclosed in any form whatsoever to any outside party.
Content Quality Control
Penton is based in the United States of America. Any information you provide may be stored and maintained in a secure database in the United States or transferred to a secure database outside the United States.
In the case of a change of ownership or a merger involving Penton or any business that is part of Penton, your contact information associated with that business would be one of those transferred assets.
How We Keep Your Information Secure
We use reasonable precautions, including appropriate technical, administrative, and physical procedures, to protect personal information from loss, misuse, or alteration.
When we contract with other companies to provide us with services, we only share personal information with those that we believe share our commitment to privacy and information security. However, we are not responsible for any breach of security or for the actions of these parties.
Due to the design of the Internet and other factors outside our control, we cannot guarantee that communications between you and our servers will be free from unauthorized access by third parties.
Penton's web sites are not intended for use by children, especially those under the age of 13. No one under the age of 13 should provide any personal information or participate in any forums, chats, or online discussions. Minors under the age of 18 are prohibited from making purchases, including subscriptions, on our sites. Please discourage your children from providing any personal information about themselves to anyone in any public discussion areas.
By using any of our websites, you consent to our use of your contact information as it is outlined in this privacy statement.
If we decide to change our privacy statement, we will post the changes on this page. Users are encouraged to review this page for any changes. Your continued use of this site constitutes your acceptance of this entire privacy statement.
How to Reach Us
If you wish to update your print magazine subscription contact information, please go to the magazine's home page. If you wish to opt out of receiving email, faxes, or phone calls from any Penton business, please send an email to firstname.lastname@example.org.