PHOTO NO GO

Image Uploads Are Not Working Properly (Known Issue)

Photo no go?

Some users are having trouble customizing their profile. This appears to be affecting both profile pictures and background images. Specifically,

  • Background image uploads claim to be uploading successfully but are not being displayed as the profile background after uploading and saving. Please make sure that you understand how to properly upload a background image. Also make sure that the image which you are trying to upload meets the image requirements specified here
  • A horizontal black bar is added to the bottom of the profile thumbnail image.
  • Full sized profile images are being stretched or distorted.

We will place updates on this issue on this page below our signature when we have more information. Check back for more information soon.

We have determined the issue and are working on resolving it, in the meantime, please check the latest update below to find a temporary fix.

Thanks for your help,
The Twitter Support Team

---

8/02/10 UPDATE: We fixed a major issue with avatar uploads but users are still reporting difficulties uploading background image uploads; we are investigating these issues.

Comments

@ says:
This is discouraging I have only been trying to upload my profile pic for two days,I too am getting"Over Capacity." Sick of looking at the whale.
@ says:
Background tile doesn't work at saving. It works on the preview, after saving it gets the NON tile view.
@ says:
The tile option on the background doesn't work. Changing the background works and at preview it shows the tile option, but after save it doesn't remember the tile option.
@ says:
Background tile doesn't work at saving. It works on the preview, after saving it gets the NON tile view.
@ says:
It won't allow me to add a profile pic at all. Am i doing something wrong.
@ says:
Have never been able to upload an avatar, usually says picture is too big, now profile takes me to the right place but no options to upload!
@ says:
I cannot upload a new profile picture..
@ says:
I cannot upload a new profile picture..
@ says:
@Restoration: I cannot upload a photograph. Keep getting, Twitter is Overload capacity.
@ says:
THIS IS MORE THAN ANNOYING... Twitter can not verify identity... or someting is technically wrong. The MOST disturbing is when I attempt to attach a photo using Twitter "OFFICIAL" application for BlackBerry auto reboot...
via support.twitter.com

Posted via email from ElyssaD's Posterous

Comments

Post a Comment